I will aim to post out your order within 48 hours of placing it. Sometimes pieces are not always in stock and I will let you know immediately by email. I may have to make the item but will endaevour to do soo as quickly as possible if it is a pendant or earrings.
Postage is 1st class signed with a flat fee of £2 for all orders as I feel this is a more secure way of posting when you have to sign for the item/s.
All made to order items as stated are made within 7 - 10 days ie bangles and rings. I cannot accept returns on these items after you have selected a specific size. If you're not sure which size to go for get any high Street jeweller to measure your ring finger or bangle size accurately first to give you piece of mind. I cannot return earrings for hygiene reasons.
You will understand that as all items are made by myself sometimes there can be a back log of orders...especially during busy periods like Christmas. I will let you know if there will be a delay in getting your order processed.
Caring for your jewellery is best done by purchasing a silver jewellery cleaning cloth from most high street jewellery outlets. This way any tarnish that has built up can be brought back to a bright shine again. Be very careful with hair sprays...perfume etc as they can transfer their chemicals onto your pieces. They are best avoided.
Thankyou and I hope you enjoy your item of jewellery for many years to come.